This Privacy Policy describes how ROC INTERNATIONAL (“we,” “us,” or “our”) collects, uses, and discloses information in connection with your use of our website, services, and interactions with us. As a leading international engineering, procurement, and construction (EPC) firm, we are committed to protecting the privacy and security of the personal data entrusted to us, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our operations within the European Union.
1. Information We Collect
We may collect various types of information, including personal data, in the course of our business operations:
- Contact Information: Names, job titles, company names, email addresses, postal addresses, and telephone numbers when you inquire about our services, register for events, or communicate with us.
- Professional Information: Information related to your professional background, company, and project interests, which may be provided during business development activities, partnership discussions, or project inquiries.
- Website Usage Data: Information about your interaction with our website, such as IP addresses, browser types, operating systems, referring URLs, pages viewed, and access times. This data is primarily collected through cookies and similar technologies (see Section 4).
- Information from Public Sources and Third Parties: We may supplement information we collect with data from publicly available sources (e.g., company websites, professional social media) or third-party business intelligence services, particularly for business development and due diligence purposes.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Manage Our Services: To respond to your inquiries, provide information about our EPC services, manage client relationships, and fulfill contractual obligations.
- Business Development and Marketing: To identify potential project partners, inform you about our capabilities, relevant industry insights, and events that may be of interest to you. This may include sending newsletters or marketing communications, with your consent where required.
- Website Improvement and Analytics: To understand how our website is used, analyze trends, improve user experience, and ensure the security and stability of our online platforms.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, legal processes, and internal policies, including those related to anti-money laundering, counter-terrorism financing, and sanctions.
- Security: To protect our assets, employees, and operations from fraud, security threats, and other harmful activities.
3. Disclosure of Your Information
We may share your information with the following categories of recipients:
- Within ROC INTERNATIONAL: Your information may be shared with relevant personnel within our global organization for business purposes, including project teams, business development, and administrative support.
- Service Providers: We may engage trusted third-party service providers who perform functions on our behalf, such as IT support, website hosting, analytics, CRM services, and marketing automation. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
- Business Partners: In the context of joint ventures, consortia, or specific project collaborations, we may share relevant information with business partners, always under strict confidentiality agreements.
- Legal and Regulatory Authorities: We may disclose information if required by law, subpoena, or other legal process, or if we reasonably believe that such disclosure is necessary to protect our rights, the safety of others, or to investigate fraud.
- Acquisition or Merger: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your Browse experience, analyze site usage, and support our marketing efforts.
- What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently and to provide information to the website owners.
- How We Use Cookies: We use cookies for:
- Essential functionality: To enable core website features.
- Analytics: To understand how visitors interact with our website, identify popular content, and improve our services (e.g., Google Analytics).
- Marketing & Advertising: To deliver relevant content and advertisements.
- Your Choices: Most web browsers allow you to control cookies through their settings. You can typically set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies. For detailed information on managing cookies, please refer to your browser’s help documentation.
5. International Data Transfers
As an international firm, we may transfer your personal data to countries outside of your country of residence, including countries outside the European Economic Area (EEA). When we transfer data internationally, we implement appropriate safeguards to ensure your data receives an adequate level of protection, such as relying on EU Standard Contractual Clauses or other legally approved transfer mechanisms.
6. Data Security
We implement robust technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure network architectures, and regular security assessments.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request restriction of processing your personal data under certain conditions.
- Right to Data Portability: Request transfer of your data to another organization or directly to you, under certain conditions.
- Right to Object: Object to our processing of your personal data, particularly for direct marketing purposes or where processing is based on our legitimate interests.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and revise the “Effective Date” at the top of the policy. We encourage you to review this policy periodically.
